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SAP Managed Services

SAP Managed Services

VTS GLOBAL SOLUTIONS

We represent Cloud4C for LATAM, the largest SAP Premium Services Partner and Cloud Hosting 

SAP MANAGED SERVICES - YOUR SAP LANDSCAPE IN CLOUD4C SAFE HANDS

Achieve Stability, Reliability, Adaptability by opting for our Automation driven SAP Managed Services.

+1100

Cloud Experts

Cloud4C’s Deep Expertise in SAP Managed Services

Choosing Cloud4C will Bring Value In Following Ways

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SAP Intelligent Monitoring: Health Checks (ABAP, Sybase, HANA, JAVA, BTP, BO), SAP Application License & Monitoring, SAP HANA Sitter

Intelligent Monitoring

Intelligent Monitoring

  • Health Checks (ABAP, Sybase, HANA, JAVA, BTP, BO)

  • SAP Application License & Monitoring

  • SAP HANA Sitter

Infrastructure Reporting: Capacity Planning, Monitory Reports, Quality Reports, COE Manager's Live Dashboard

Auto Reaction Methods

Auto Reaction Methods

  • Memory Alerts

  • Disk Alerts

  • CPU alerts

  • SAP HANA Replication



Proactive Monitoring: ELK Stacks, Log Analysis, SAP HANA Cleaner,SAP HANA Checker, SAP HANA GAL Monitoring

Proactive Monitoring


Proactive Monitoring

  • ELK Stacks

  • Log Analysis

  • SAP HANA Cleaner

  • SAP HANA Checker

  • SAP HANA GAL Monitoring

SAP Infrastructure Managed Services: Auto Reaction Methods: Memory Alerts, Disk Alerts, CPU alerts, SAP HANA Replication

Reporting

Reporting

  • Capcity Planning

  • Monitory Reports

  • Quality Reports

  • COE Manager's Live Dashboard

Administration: SAP Kernel Upgrade, SAP Appliction Support Patch Upgrade, SAP Health Checks, SAP license Checks, SAP EWA Download, SAP EWA Analysis, SAP HANA Upgrade, SAP Sybase Upgrade

Administration

Administration

  • SAP Kernel Upgrade

  • SAP Appliction Support Patch Upgrade

  • SAP Health Checks

  • SAP license Checks

  • SAP EWA Download

  • SAP EWA Analysis

  • SAP HANA Upgrade

  • SAP Sybase Upgrade

Build Services: SAP Application Builds, SAP Quality Checks, SAP Migration Platform

Build Services

  • SAP Application Builds

  • SAP Quality Checks

  • SAP Migration Platform

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SAP Services

Complete SAP Services Portfolio for Business Operation and Continuity

Cloud4C offers a complete services package for implementing, monitoring, security, and supporting business operations and industrial processes with SAP applications.

Countries

25

Global Presence

  • 25 countries, 

  • 52 locations, certified and skilled global resources

CoEs

25

Centers of Excellence (CoEs) & Migration Factories

  • 25 CoEs across Application Lifecycle Management across all cloud platforms (AWS, MS Azure, GCP, IBM, Alibaba) and Intelligent Migration

Consultants & Cloud Experts

2000+

Expertise

  • Highly experienced and certified SAP teams with proven prowess in SAP upgrades, implementations, maintenance, and support

Optimum Delivery

  • Business models (Onsite – Nearshore – Offshore) models, perfectly aligned for customer’s requirement

S/4HANA implementations

150+

S/4HANA Experience

  • 150+ S/HANA Projects delivered

Certified SAP Center of Excellence

  • SAP CoE supporting the entire SAP portfolio is certified in multiple services.

Faster implementations

50%+

Agile & Consistent Delivery through Automation

  • Time tested methodologies to implement SAP solutions and Automation of tasks throughout the project lifecycle to optimize performance

Security Managed Services - SOC

24x7

Regulatory Compliances

  • PCI-DSS, GDPR, FedRAMP, CSA

  • AU – IRAP, RBI, SAMA, NESA MAS, MEITY,

  • GxP/ HIPPA / PIA

  • FISMA / SOC1 - SOC2

  • 24*7 Security Managed Services -SOC

  • Identity Mgmt., RBAC, MFA

  • Vulnerability Mgmt.

  • SIEM and DAM

  • DDoS and Malware Protection

Availability

99.9%

Intelligent Managed Services Powered by AIOps

  • Immediate action for threat detection. Single SLA up to application login layer. 

  • Managed services up-to SAP Basis technical layer.

Large Enterprise Customers

180+

Experience

  • Globally one of the oldest and largest SAP partners managing huge HANA workloads. 

  • 180+ Large Enterprise Customers

Cloud4C SAP Managed Services Offerings

Business Conference

Customers Success Stories

Welcome to Cloud4C, the leading provider of SAP services for businesses of all sizes. Our team of experts is dedicated to helping our customers reach their goals by utilizing SAP’s powerful suite of tools. Take a look at some of our customer success stories to see for yourself how we can help you take your business to the next level.

Cloud4C provides reliable SAP-managed services that assure high availability and disaster recovery capabilities, ensuring your SAP operations run without interruptions.

Managed Infrastructure, Migration & Provisioning

On-premise/Cloud infrastructure administration, data center administration, and SAP migrations to the Cloud (AWS, Azure, and GCP).

As an SAP Managed Services Provider, Cloud4C handles On-premise/Cloud infrastructure administration, data center administration, and migrations to the Cloud. Cloud4C manages and migrates SAP workloads to all the major cloud platforms like AWS, Azure, and GCP using industry best tools and leading practices. In addition, Cloud4C undertakes Environment discovery, cloud readiness assessments, Proofs-of-concept, zero-friction on-boardings & migrations.

SAP New Implementation & Support

Roadmaps, implementation, and support of existing and new features / functionalities.

Cloud4C helps in identifying new opportunities to meet emerging business needs. Cloud4C's certified experts also help to create roadmaps for new implementations that help to decide how to scale SAP in other business operations. As part of SAP Managed Services, we implement and support existing and new features/functionality.

Monitoring and Audits

Roadmaps, implementation, and support of existing and new features / functionalities.

Cloud4C provides 24x7 operational support to ensure high availability and proactively identify and remediate issues. We perform regular application and Database audits to ensure no vulnerabilities or non-compliances. In addition, Cloud4C's automated/intelligent and Proactive monitoring makes your systems run accurately.

Administration & Quality (Upgrades, Health checks)

Database administration, SAP Installations, Enhancements & Upgrades.

Being an SAP Managed Services Provider, Cloud4C wholly owns Database administration, SAP Installations, Enhancements & Upgrades. Cloud4C also performs automated Health/SAP Quality checks and takes care of incident and change management systems to ensure everything works as intended.

SAP Security & Governance

Vulnerability Assessments, Security Strategies, and Data Protection (GDPR, IRAP, NESA, SAMA, etc.), 24x7.

Being an SAP Managed Services Provider, Cloud4C wholly owns Database administration, SAP Installations, Enhancements & Upgrades. Cloud4C also performs automated Health/SAP Quality checks and takes care of incident and change management systems to ensure everything works as intended.

Outage Handling & Business continuity

Automated Backup and Disaster recovery services (DRaaS).

As part of our SAP Managed Services, Cloud4C provides automated Backup and Disaster recovery services (DRaaS). Cloud4C ensures near-zero downtime and keeps your business operations running at any time. In the event of outages, Clou4C does an auto-start of SAP applications, SAP HANA, Sybase ASE, MAX DB, etc.

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Outage Handling: Auto start of SAP Applications (ABAP, JAVA, BO, BTP, Cloud Connector, Web Dispatcher), Auto start of SAP HANA, Sybase ASE, MAX DB

Outage Handling

  • Auto start of SAP Applications (ABAP, JAVA, BO, BTP, Cloud Connector, Web Dispatcher)

  • Auto start of SAP HANA, Sybase ASE, MAX DB

Governance: Live Dashboard for Events, Alerts PPM Activities, SIP Action Items

Governance

  • Live Dashboard for Events

  • Alerts PPM Activities

  • SIP Action Items

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